Brick's steps up to help buyers

Brick’s steps up to help buyers

0 Comments | Winnipeg Free Press, Jan 6, 2009 | by McNeill, Murray

Furniture stores left many in limbo

Another Winnipeg furniture store has offered to come to the aid of frustrated customers of two failed furniture outlets.

Brick’s Fine Furniture has agreed to honour any special orders that were placed with 11 manufacturers that had been dealing with Furniture Galleria and Penthouse Furniture before they ceased operations in December.

Brick’s co-owner, Cynthia Brick, said the manufacturers, which include such well-known industry players as Thomasville, Lexington and Bernhardt, contacted her two weeks ago to see if former Penthouse and Furniture Galleria customers could reorder their furniture through her Lombard Avenue store at whatever sales price they had negotiated with the two failed outlets.

Brick said that in exchange for her co-operation, Brick’s will become the local distributor for all 11 manufacturers. It also stands to make a small profit on the transactions and to gain new customers along the way, but she said that’s not why she’s doing it.

“The reason I’m doing this is because I feel badly for these people (who didn’t get their furniture),” she said. “It (the failure of the NEFCO retail empire) was a black eye against all of us, so you have to do what you can to help these people.”

She said Brick’s has processed 15 to 20 orders so far and expects to handle “hundreds” more in the coming weeks.

Last month, Cosman Furniture also offered to help former NEFCO customers get the furniture they ordered by acting as a go-between with the manufacturers
thomasville furniture outlet

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